Privacy Policy

Your privacy is important to us. As a visitor to the website, you can be assured that if you choose to contact us via our website, we will not share any personal information about you with third parties without your permission. The only exception would be if your communication highlighted a child protection issue, or other issue that may result in police action. In such circumstances, we may be legally obliged to take action.

Links to other websites

The website contains many links to other websites, videos, organisations and more. Once you have used these links to leave our site, you should note that we do not have any control over that other site. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


This site uses cookies. Cookies are small text files that are automatically placed on your computer when you visit the website. The vast majority of websites on the internet use cookies.

There are two types of cookies that are used by the Support and Guidance site:

  • The first stores information you provided when searching – what you searched for, and whether you searched as a young person, professional or parent or family member. This cookie allows you to return to your search results quickly and to edit your search.
  • The second is used as part of Google Analytics, and allows us to analyse what users are searching for and which pages / resources are viewed most often. It also provides general information on your geographical location i.e. which country you live in. We use this information to monitor the usage of the site, and to influence future developments and the addition of new resources.

Nothing in these cookies allows us to identify you personally.

Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

Please be aware that restricting the use of cookies will prevent some features of the site from working properly.